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As long as you cancel your flight more than 10 minutes before its scheduled departure time, you will have the option to receive a refund to your original form of payment or Travel Funds for future use. For nonrefundable reservations canceled within 24 hours of booking – If you cancel online at, through the app, or call us within 24 hours of booking, you can receive a refund of.

Apr 16, Southwest Airlines announced changes to company policies as customers clamor for greater flexibility amid the COVID crisis. If a customer cancels a trip. Nonrefundable tickets (Wanna Get Away fares) not flown on the travel date, but canceled in accordance with Southwest’s No Show Policy, can be applied to future travel for up to one year from the original purchase date or by the earliest expiration date of the applied funds aside from the below exceptions.

Oct 13, The following is my message asking for help, sent to Southwest customer relations on Please help me with this or let me know who can help. My husband and I (both late 60's) had saved up to take our children and grandchildren on a Hawaiian vacation in April (We booked the.

Oct 09, Southwest Airlines has offered its customers that choice. Its points do not expire.

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If you accepted a ticket credit after an airline canceled your flight, you might have some recourse. If that ticket bought on 1/1/ is cancelled and then is used in combionation with more to buy a new ticket and then that ticket is cancelled, then the expiration date remains 1/1/ -- even for the that was added.

Expiration daes is ALWAYS one year from the OLDEST date of travel funds used in a new reservation. If you cancel before the “10 minutes before departure” mark, you will receive 79 as a reusable travel fund for future use. When you make a change extremely close-in (for example, if you were supposed to fly at 8 a.m.

but then changed your flight that morning to 10 a.m.), your boarding position will change based on your new time of check-in.