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Large airlines must book the passenger on the next available flight that is operated

If your flight is cancelled or delayed by more than 3 hours for reasons other than those outside Air Canada’s control, and you'd like to obtain a refund for the unused portion of your ticket (including some fees and/or purchased travel options), please call Air Canada Reservations. You'll be directed to present your refund request via your original point of purchase. May 25, On May 22,Air Canada, Canada’s largest carrier, announced that it will be changing its refund policy for flights cancelled due to the.

For both refundable fares and non-refundable fares, if Air Canada has already cancelled your booking, and the cancellation is within Air Canada's control, you have three expanded options to choose from: Air Canada Travel Voucher – Transfer the remaining value of all tickets in a booking and associated services to an Air Canada Travel Voucher.

The voucher has no expiry date, is fully transferable and. Additionally, for any Air Canada flight cancellation less than 14 days before the flight, passengers may also be eligible for Air Canada flight cancellation compensation, up to per person. That's unless there were some kind of extraordinary circumstances which gave Air Canada no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault - but. Dec 15, In order to receive compensation for the inconvenience of a flight delay or cancellation, passengers must file a claim for compensation from the airline that operated the flight that was disrupted within one year.

This is typically the airline that provided the aircraft and crew for the flight. With any Air Canada flight cancellation, you'll be offered an alternative flight to your destination, or you can get your money back with a full refund if that's what you'd prefer.

But in addition, if your flight was canceled less than 14 days before you were due to depart a European airport, EU laws say passengers may be entitled to up to £ per person in compensation.